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RingCentral

RingCentral

OPERATIONAL

Last 30 Days

12 incidents
November 18, 2025
08:43 UTC
A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue
09:40 UTC
A portion of customers in Europe and North America may experience issues seeing the caller name and receive errors when attempting to verify their emergency address.
November 19, 2025
No incidents reported
November 20, 2025
No incidents reported
November 21, 2025
No incidents reported
November 22, 2025
No incidents reported
November 23, 2025
No incidents reported
November 24, 2025
No incidents reported
November 25, 2025
08:56 UTC
A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue.
November 26, 2025
No incidents reported
November 27, 2025
No incidents reported
November 28, 2025
No incidents reported
November 29, 2025
No incidents reported
November 30, 2025
No incidents reported
December 01, 2025
11:19 UTC
A portion of customers may experience dropped calls.
12:30 UTC
A portion of RingCX customers may be experiencing inbound and outbound call failures.
December 02, 2025
15:07 UTC
A portion of RingCX customers may be experiencing outbound calling issues.
December 03, 2025
08:55 UTC
A portion of customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location in Apps
17:11 UTC
A portion of customers may be experiencing intermittent issues with outbound faxing when using an Analog Telephone Adapter.
December 04, 2025
03:47 UTC
A portion of RingCX customers may be experiencing intermittent phone login and outbound calls failures
December 05, 2025
04:13 UTC
A portion of customers may be experiencing various RC services failures due to a 3rd party issue
December 06, 2025
No incidents reported
December 07, 2025
No incidents reported
December 08, 2025
No incidents reported
December 09, 2025
No incidents reported
December 10, 2025
12:02 UTC
A portion of customers with numbers in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue.
December 11, 2025
No incidents reported
December 12, 2025
No incidents reported
December 13, 2025
No incidents reported
December 14, 2025
No incidents reported
December 15, 2025
No incidents reported
December 16, 2025
11:34 UTC
A portion of customers may not be able to modify their call handling rules in the customer portal.
December 17, 2025
No incidents reported

Component Status

Americas
OK

Incidents in the last 30 days

A portion of customers may not be able to modify their call handling rules in the customer portal.

RingCentral Operations teams are investigating this issue and will provide an update in 4 hours or when there is a significant change in incident status.

RingCentral
Started 1 day ago Resolved in about 2 hours

A portion of customers with numbers in Canada may be experiencing inbound calling and faxing fail...

A portion of customers with numbers in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 7 days ago Resolved in about 3 hours

A portion of customers may be experiencing various RC services failures due to a 3rd party issue

A portion of customers may be unable to join Video meetings. Operations teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.

RingCentral
Started 13 days ago Resolved in about 1 hour

A portion of RingCX customers may be experiencing intermittent phone login and outbound calls fa...

A portion of RingCX customers may experience intermittent phone login and outbound calls failures.RingCentral Operations teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.

RingCentral
Started 14 days ago Resolved in about 2 hours

A portion of customers may be experiencing intermittent issues with outbound faxing when using an...

RingCentral Operations teams are currently investigating the issue and will provide the next update in 4 hours, or when a significant change in status occurs. If you are experiencing this issue please reach out to customer care.

RingCentral
Started 14 days ago Resolved in 12 days

A portion of customers may be experiencing issues with saving changes in service web, receiving p...

RingCentral Operations teams are investigating this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 14 days ago Resolved in about 2 hours

A portion of RingCX customers may be experiencing outbound calling issues.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 15 days ago Resolved in about 1 hour

A portion of RingCX customers may be experiencing inbound and outbound call failures.

RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 16 days ago Resolved in about 1 hour

A portion of customers may experience dropped calls.

RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 16 days ago Resolved in about 2 hours

A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing i...

A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 22 days ago Resolved in about 4 hours

A portion of customers in Europe and North America may experience issues seeing the caller name a...

A portion of customers in Europe and North America may experience issues seeing the caller name and receive errors when attempting to verify their emergency address due to a third-party issue. The third-party provider is working to resolve the issue. If you are experiencing this issue, please contact customer care.

RingCentral
Started 29 days ago Resolved in about 4 hours

A portion of customers may experience difficulties accessing customer and application portals due...

A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue. The third-party provider is continuing to work on restoring services.

RingCentral
Started 29 days ago Resolved in about 5 hours