Datto

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue where an error occurs when logging in to Datto RMM or Endpoint Disaster Recovery via KaseyaOne Unified Login. The Kaseya R&D Team is investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where errors may intermittently return in the UI, and features may fail to load for Datto RMM The Kaseya R&D Team are actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where SaaS Protection customers hosted on node ‘gbe2-saas-p1' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently experiencing partial service disruption for US-NA1-VSA37, where administrators may be unable to login to Ui. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team

Policies are stuck in "Deploying" status for Zinfandel platform

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. Apologies for the inconvenience this may cause. - Cloud Operations Team

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

We are aware of a problem where Endpoint Backup v2 assets are currently experiencing an issue where scheduled backups are not executing, and associated assets are not appearing in the Uniview Portal. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where partners in the America East 1 zone are seeing delays with email processing. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue where Uniview and Passly users are not receiving email notifications. Our team is actively working to restore the services. We apologize for the inconvenience caused. - Cloud Operations Team

We are aware of a problem where Endpoint Backup v2 assets appear offline in UniView, agent check-ins time out, and scheduled backups fail to run across all regions. The Kaseya R&D Team is currently investigating this issue

We are currently investigating and working on an issue that prevents access to the Vorex platform. We will provide provides updates as we get them from our Engineering team. Thank you for your patience as we address the issue.

We are aware of a problem where there is an impact in our Datto Workplace and Datto File Protection Portal. The Kaseya R&D Team is investigation that situation at this time.

We are currently updating all Kaseya Quote Manager systems, a brief downtime period is expected. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where custom text entered into the product title on quotes that were saved previously are now missing. The Kaseya R&D Team is actively investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware that VSA9 customers using the Software Deployment module may be experiencing service disruption. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-612' are unable to access their accounts and experiencing a disruption of their SaaS Protection services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where partners in the America East 2 region are experiencing delays in processing incoming email. The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently aware of a problem where some Datto SaaS Protection customers hosted on node 'aue1-bfyii-1533' are experiencing degraded backup performance for all services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

We are aware of a problem where, due to a UI issue, SaaS Protection customers are unable to select older snapshots for export/restore. The Kaseya R&D Team has identified the issue and are actively working to deploy a hotfix to restore functionality. In the meantime our Support team has been supplied with a workaround and can assist with recovery of historical snapshots as needed. If you requi...

We are aware of a problem where partner-initiated device migrations through the Datto Partner Portal are currently queuing but not progressing to completion. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the...

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

We are currently aware of an issue where some Datto SaaS Protection partners in the AUE region are unable to perform recovery tasks for certain clients. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

We are aware of an intermittent problem where users receive an error when attemtping to login and/or navigate the VSA10 Web Application. The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where users cannot log into Graphus due to an "Internal Server Error". This error is caused by a service degradation in CloudFlare, which Graphus relies on. More information from CloudFlare can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 Subscribe to the Kaseya Status Page for up-to-date information on how Graphus is impacted here https:/...