This page displays any known ongoing 3rd party service outages. Please return here for updates. If you have any questions you can reach us at 973-586-6590.
Axcient

Axcient

MAJOR

Last 30 Days

8 incidents
November 18, 2025
13:56 UTC
x360Cloud Issue
16:20 UTC
x360Sync Issue
November 19, 2025
No incidents reported
November 20, 2025
No incidents reported
November 21, 2025
No incidents reported
November 22, 2025
No incidents reported
November 23, 2025
No incidents reported
November 24, 2025
No incidents reported
November 25, 2025
No incidents reported
November 26, 2025
No incidents reported
November 27, 2025
No incidents reported
November 28, 2025
No incidents reported
November 29, 2025
No incidents reported
November 30, 2025
No incidents reported
December 01, 2025
No incidents reported
December 02, 2025
No incidents reported
December 03, 2025
16:01 UTC
x360Portal issue
December 04, 2025
No incidents reported
December 05, 2025
No incidents reported
December 06, 2025
No incidents reported
December 07, 2025
No incidents reported
December 08, 2025
No incidents reported
December 09, 2025
14:32 UTC
Issue on x360 Recover Cloud
December 10, 2025
No incidents reported
December 11, 2025
No incidents reported
December 12, 2025
No incidents reported
December 13, 2025
No incidents reported
December 14, 2025
No incidents reported
December 15, 2025
No incidents reported
December 16, 2025
11:52 UTC
x360Cloud Issue
14:35 UTC
x360Cloud Issue
14:36 UTC
x360Sync Issue
15:49 UTC
x360Recover Issue
December 17, 2025
No incidents reported

Ongoing Incidents

x360Recover Issue

We are investigating an issue with Axcient x360Recover. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Sync Issue

We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Cloud Issue

We are investigating an issue with Axcient x360Cloud. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Cloud Issue

We are currently experiencing an issue causing some Microsoft 365 OneDrive and SharePoint Backups to report a "Partial" status. This is due to a permissions issue related to Microsoft advisory SP1177145. If you are affected, please open a support ticket with the user's OneDrive URL for further guidance by our support team.

Axcient
Started 1 day ago

Component Status

x360Cloud
MINOR
x360Recover
OK
x360Sync
MINOR
Axcient Cloud Services
OK
Axcient Help Center
OK
Backup for Files
OK
Business Recovery Cloud (BRC)
OK
Fusion
OK
x360Portal
OK
x360Recover Manager
OK

Incidents in the last 30 days

x360Recover Issue

We are investigating an issue with Axcient x360Recover. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Sync Issue

We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Cloud Issue

We are investigating an issue with Axcient x360Cloud. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 1 day ago

x360Cloud Issue

We are currently experiencing an issue causing some Microsoft 365 OneDrive and SharePoint Backups to report a "Partial" status. This is due to a permissions issue related to Microsoft advisory SP1177145. If you are affected, please open a support ticket with the user's OneDrive URL for further guidance by our support team.

Axcient
Started 1 day ago

Issue on x360 Recover Cloud

We are currently performing a maintenance to resolve an issue causing taks to hang

Axcient
Started 8 days ago Resolved in about 2 hours

x360Portal issue

On x360Portal, we have an issue with the data synchronization layer. Not affecting other products, however, data changes on the x360Portal might have propagation issues. Team is working hands-on to resolve this ASAP.

Axcient
Started 14 days ago Resolved in 1 day

x360Sync Issue

We have identified the root cause of the x360Sync issue and are now expediting a solution.

Axcient
Started 29 days ago Resolved in about 2 hours

x360Cloud Issue

We are investigating an issue with Axcient x360Cloud. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Axcient
Started 29 days ago Resolved in about 10 hours